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Our Vision, Mission & Values

Our Vision, Mission & Values


To ensure everyone in the Hengoed Care Family is supported to live the best life possible.


To positively contribute to the health and wellbeing of those in our care and the staff who work with us, inspiring and encouraging employees to achieve their full potential.



We are honest and driven by strong moral principles.


We are kind and compassionate – we want the best for our residents.


We are innovative: we encourage creative thinking, and we love exploring new ways to improve care.


We are professional in our interactions with residents, their relatives, and outside care providers.


We always consider the feelings, wishes and rights of our residents. We place their dignity and comfort at the heart of our work.


We value and nurture our relationships with our residents, their families, each other and other care professionals.


We work as a team and work closely with outside professionals to deliver the best possible care. In addition we are firm believers in collaborating with, and supporting other care providers to achieve the best outcomes for the older person.


Identifying potential leaders in the workplace is ongoing, we are committed developing values based leaders in the workplace. Good leadership is key to effective teamworking and achieving best outcomes. Leadership isn’t about holding authority over someone else but rather being a positive influence, supporting others to reach new heights.


We cultivate positive relationships with colleagues, residents, their relatives, and outside professionals. We have a strong team spirit and support each other through challenges and celebrations.


We are passionate about our work. We have a strong drive to make a difference and have a positive impact on those around us.

We say YES to people and recognise the unique value, worth and creative potential that exists in everyone. Through the care we provide and our working relationships we commit to supporting people to live their best lives.

If you have any questions or
would like further information
please contact us

Call 01792 797 265 to book a tour at Hengoed Care or fill out the enquiry form on the right.




Book a tour

Call 01792 797 265 to book a tour at Hengoed Care or fill out the enquiry form below